Tips for Visiting in a Care Facility
  1. Wear a nametag indicating your name, parish and ministry.
  2. Pray before you go. Trust in the power of Jesus!
  3. Come with a positive attitude that shows warmth, joy and a smile!
  4. If the person you are visiting is not there, leave your card and a brief note.
  5. If the person is there, then introduce yourself and say that you are from the parish.
  6. Ask them if they would like to visit.
  7. Bring a parish bulletin, holy card or some remembrance of your visit.
  8. Be mindful that human companionship has a strong therapeutic benefit!
  9. Observe the person. Are they well enough to talk? Are they in pain? Is now the right time for a visit? Are health professionals busy with this person?
  10. Be sensitive to the person’s energy level or pain throughout the visit.
  11. Observe the room. Are there religious objects? Does it look like anyone else has visited? Is there a problem that might need medical attention?
  12. Be sure to sit down. Don’t stand over the person
  13. Be a calming presence. Be relaxed. Be trustworthy.
  14. Don’t inquire about their medical condition unless they want to talk about it.
  15. Use open-ended questions, not “yes/no” questions.
  16. Encourage conversation and storytelling. Allow them to freely express emotion.
  17. Don’t talk about yourself much unless asked.
  18. If the person starts to talk about sad times, don’t change the subject but encourage them to continue. Healing comes from sharing painful times.
  19. Maintain confidentiality. Respect privacy
  20. Maintain appropriate boundaries.
  21. Be non-judgmental, not “preachy”
  22. Don’t overstay your welcome. 15-20 minutes is plenty, unless they would like you to stay longer.
  23. Don’t try to comfort with clichés like “It was God’s Will.” Instead, let them tell you how they feel/what they have learned through an event.
  24. Don’t join in if the person criticizes others.
  25. Don’t try to solve all their problems, but be an active listener.
  26. Don’t push the sacraments if they are not interested, but mention that they are available.
  27. Make sure that they feel part of your parish community.
  28. Ask them if they would like to pray with you at the end of the visit.
  29. If so, say a short prayer (Glory Be, Hail Mary) or a short extemporaneous prayer asking God to be with this person by name
  30. If you plan to visit again, tell the person when and be sure to be there.
  31. Be aware of the gifts that YOU have received from this visit!
  32. Shake hands when leaving or give a comforting touch/hug.
  33. Inform the parish of any emergencies, difficulties or necessary follow-up.
  34. Let the parish office know who and how often you visit. This is important for planning purposes and to help the ministry grow
  35. Thank God for this opportunity!
  36. Remember the person you visited in your prayers.